Returns/Cancellation Policy

 

Merchandise accompanied by your original Carbon Soldier sales receipt, may be returned for any reason within 14 days of purchase for an exchange, credit or refund in the same form as the original payment. The merchandise must be unworn and in its original condition and packaging, with all original tags attached.

Garments that have been worn, damaged or altered in any way may not be exchanged, returned or refunded.

If the merchandise is faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Cancellation – Goods ordered by phone or online may be cancelled up to the time of dispatch. Please note this could be within 30 minutes of receipt of order.

Clothes purchased online can be sent to;

7/16-18 Taylors Road, Morningside, Auckland 1025

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